Privacy Policy

Introduction

This Privacy Policy explains how tundrachime collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Information You Provide

When you enroll in courses or contact us, we collect:

• Name and email address
• Course preferences and enrollment details
• Any additional information you choose to provide in enquiry forms

Automatically Collected Information

When you visit our website, we may collect:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymized)

How We Use Your Information

We use your personal information to:

• Process course enrollments and communicate joining details
• Respond to enquiries and provide customer support
• Send course-related updates and educational materials
• Improve our website functionality and user experience
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Contractual necessity when you enroll in courses
• Legitimate interest in operating and improving our services
• Your consent where explicitly provided
• Legal obligations requiring data retention

Data Sharing

We do not sell or rent your personal information to third parties. We may share data only in these circumstances:

• With service providers who assist in course delivery (email services, payment processors)
• When required by law or legal process
• To protect our rights or the safety of others

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy. Course enrollment data is kept for seven years to comply with financial record-keeping requirements. Website analytics data is anonymized and retained for two years.

Your Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Request transfer of your data to another service
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected]

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to improve functionality and analyze usage. For detailed information about our cookie practices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

Children's Privacy

While we offer youth financial literacy courses, enrollment must be completed by a parent or guardian. We do not knowingly collect personal information directly from individuals under 16 without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Significant changes will be communicated via email to enrolled participants.

Contact Information

For questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Address: 47 Division Street, Sheffield, S1 4GE, United Kingdom